Plan - Prepare - Perform
Plan, Prepare, Perform By Wayne Goodman
This is a book on how to handle “Hecklers”. Not just a book of lines and cheap remarks, but an entire system of thinking for how to analyse and deal with the situation in the most effective way.
There is a LOT of information in this and a lot to think about. But described in a very easy manner and laid out so you can immediately improve this area, for your next performance.